Case Study Two

The business was a Property Maintenance business wholly owned by its parent. Prior to the problem month the business had consistently returned figures suggesting that performance was close to budgeted profit.

Initial Findings were

• That the records and reporting were inconsistent and that much of the loss predated the bad month and were not reported.
• That there were potentially bullying and other behaviour issues with the current Managing Director who was then suspended and investigated as part of the process.
• MD was preventing Accountant from correctly reporting numbers
• MD was preventing Operational Managers making changes to improve performance
• Customer had been alienated

The solution included

• Formal removal of MD
• Recruitment of Replacement MD
• Enablement of Operational manager to introduce change